Our Pledge of Performance to You
At BDI Insurance, we are dedicated to you and committed to treating you as a person, not a policy. With access to a variety of top insurance providers, we offer our clients competitive pricing, a variety of choice products and unparalleled advocacy.
Delivering quality insurance policies that include comprehensive value and superior customer care means that we make the following commitments to our clients:
- Guide you through the claims process to a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Explain the coverages and options available to you through our agency, at your request.
- Return your phone calls and emails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, email and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We value the opportunity to learn how we can work for you. Call one of our experienced agents today at (830) 303-8300 and let us demonstrate our dedication to delivering quality insurance policies that include comprehensive value and superior customer care.
Privacy Statement
BDI-Insurance makes the following statement for the Web pages at http://www.bdi-insurance.com:
WE DO NOT SELL OUR CLIENTS' DATA TO ANYONE!
Physical Contact Information
BDI-Insurance (the Agency) may collect the following data regarding a client's home or business: first name, middle name, last name, street address, city, state, postal zip code, local telephone code, phone number, fax number, pager number, e-mail address and/or web site URL. We may also collect information about past policies, claims, legal citations and/or judgments. We may collect a client's driver's license number, make and model of car(s) and the names of other drivers in the household or business. The Agency uses this information ONLY for the purposes of obtaining quotes and marketing of our services and products. All of this information may be distributed or shared with our State and National Companies, Underwriters and/or our professional staff in support of our ongoing business activities.
Unique Identifiers
The Agency may collect the following information: Social Security numbers, Driver's License numbers and Federal Employer Identification Numbers. This information is used for the purpose of support and completion of our usual business activities, including obtaining quotes from State and National Companies and Underwriters. All of this information may be distributed or shared with our State and National Companies, Underwriters and/or our professional staff in support of our ongoing business activities.
Computer Information, Clickstream and Navigation Data
We collect information about a client's computer and associate this with other identifiable information about the client if the Client visits our Web site. This information is used ONLY to help us administer our site and make it more user-friendly. All of this information may be distributed or shared with our State and National Companies, Underwriters and/or our professional staff in support of our ongoing business activities.
Demographic and Socioeconomic Data
The Agency may collect the following miscellaneous demographic and socioeconomic information, birth date, gender, employer, business department, job title and other relevant data for credit scoring and/or other rating needs. All of this information may be distributed or shared with our State and National Companies, Underwriters and/or our professional staff in support of our ongoing business activities.
General Disclosure
BDI-Insurance does not make a disclosure at our web site regarding the capability of a client to cancel or re-negotiate an existing agreement for future time, or how long data is retained. We do not bind coverage at our web site.
- © 2010 - 2012
Barnard-Donegan Insurance - 314 North Camp Street
Seguin, Texas 78155 - Privacy Policy
- Terms and Conditions
